IP Phone Telephony
Do you want to replace your company’s obsolete PBX? With DCTech Solutions, no worries about installing and administering your new IP telephony solution.
Highlight the savings that can be made with 3CX. They are impressive. The migration from a traditional PABX to an IPBX already generates significant reductions in the price of calls, but this is an argument that remains valid for all competitors too.
Emphasize the low price of 3CX compared to other traditional PBX brands and hosted solutions. You’ll be competing against centrex solutions – it’s easy to prove that 3CX is much better value for money.
Drastically reduce your telephone costs.
By using 3CX, you will be able to significantly reduce your telephone costs, as well as the costs related to the purchase, scalability and maintenance of your IPBX.
Reduce your phone bill by up to 80%
License based on number of simultaneous calls
No license by extensions, but a single payment by IPBX
Use international DIDs and IP telephony to allow customers to call you at competitive rates
Use the most common SIP trunks to reduce call costs
Reduce your travel costs with the integrated web conference
Eliminate premium rate charges with WebRTC integration
Make free calls between offices and branches
Simplified installation and configuration with 3CX.
Deployable in the cloud or locally on Windows, Linux, Mini PC or Raspberry Pi
Advanced security features including automatic updates and global IP blacklist.
Avoid compatibility issues with IP phones tested by 3CX.
Plug & Play interoperability of IP phones and gateways for automatic configuration.
Pre-configured templates for easy integration with the most recognized SIP trunk operators.
Local or cloud IP telephony: the choice is yours!
With 3CX, deploying your PBX is easy and flexible. You can choose to install 3CX in the cloud (on your cloud account) or locally and keep complete control of your data.
Deploy on an existing Windows or Linux machine
Deploy on a mini PC appliance or Raspberry Pi
Virtualize and separate instances on Hyper-V, VMware or KVM
Select from the best known hosts, such as Google, Microsoft Azure, OVH, Amazon Web Services, Amazon Lightsail and more.
Via the modern and intuitive administration console, you can:
With a Simple GUI.
Create, modify and delete extensions and DiD's.
Update phone firmware.
Re-provision and restart IP phones remotely.
Import or delete all contacts at once.
Perform server-side CRM integrations.
Applications and Features:
With 3CX, you can take your extension wherever you are.
With applications for Android and iOS, softphones for Windows and Mac, the WebRTC softphone and web conferencing without a client, you are guaranteed to stay connected wherever you go.
Customers can reach you instantly and directly from your website with the 3CX Live Chat & Talk plugin.
Download the 3CX apps on your Android & IOS device.
Use your extensions from anywhere
Free VoIP calls with your smartphone
Save battery with “PUSH” notifications
Connect all applications simultaneously with SIP forking
The most modern VoIP applications for Android & iOS on the market
Take advantage of integrated features such as status, web conference, instant messaging
Easy-to-use Windows and Mac softphones
Initiate calls via your IP phone from your computer with CTI mode
Work remotely wherever you are
Easily view the status of your colleagues
Administer calls, and drag and drop to quickly transfer calls
Call from your CRM, full integration with MS Exchange, Outlook or your internal directory
Automatically get reports on customer and agent activities. Includes a wallboard and a view for call queue managers
3CX Live Chat & Talk: Optimized communication with customers
Easy to configure in a few simple steps!
Completely free for 3CX customers - no subscription or additional fees
Communication in real time from your website integrated into your IPBX
Offer your customers the possibility of chatting with you, calling or meeting you directly from your website
Intuitive WebRTC Softphone
Multi functional web softphone with many UC features included
Integrated WebRTC technology for reduced bandwidth usage
Click to Call extension for Chrome and Firefox
Make calls directly from the browser or easily control calls on your IP phone or smartphone
Integrated videoconference
Free up to 250 participants
Unlimited users regardless of the edition
Start a conference with a single click
Connect to a meeting via phone
Correlated operation between VoIP and video
Web conference without plugin and without download
Simplified video management
Bandwidth management and control
Possibility to pre-upload PowerPoints & PDF before the meeting
Easy-to-use survey tool to get feedback from participants
Screen sharing and remote control for quick and easy troubleshooting
Remote assistance for quick and easy problem solving - screen sharing without plugin / extension
Latest generation call center features.
With PRO and Enterprise editions of 3CX, you get advanced call center functionality at no additional cost.
Increase your sales, boost your employees’ productivity and offer quality support with 3CX contact center technology.
Call center report - user activity, queues, SLA and more
Listening, whispering and interrupting agent calls
CRM integration with the most common CRMs - Salesforce, Office 365, Freshdesk and more
3CX CRM API to develop your own CRM integration
Live Chat & Talk with visitors to your website, and offer real-time support
Queue strategies & real-time statistics - round robin, dispatch to 3 agents and more
Security and Backup of your telephone system.
When it comes to VoIP security, 3CX leads the way. The security features built into 3CX have been exclusively designed to protect your PBX from attack.
Web server configuration with enhanced security
Automatic detection and blacklisting of SIP attack tools
Automatically updated global IP blacklist for participating IPBXs
Traffic to 3CX applications is encrypted via the 3CX tunnel
Voice traffic is encrypted via SRTP
Automatic generation and management of SSL certificates
Revolutionary VoIP security and obtaining an A + from SSL lab
Automatic failover for instant backup
Encryption between the browser and the website ensured via HTTPS
Restricting access to the administration console based on the IP address
Tested and approved by large companies.
3CX is a tested and approved solution. With thousands of companies worldwide using 3CX.
La téléphonie IP 3CX C’est!
More than 250 000 installations
10000 partners
Global support by 3CX 24/7 from 12 international offices.
Leading clients such as Wilson Sporting Goods, Mitsubishi, American Express, MIT and Subaru America.
